Commercial Card Control Manager - Vice President

JPMorgan Chase & Co.•Plano, TX

11h•$104,500 - $165,000

About The Position

Join our Payments team supporting Commercial Card, where you’ll help shape a strong risk and control environment that enables innovation, protects customers, and supports sustainable growth. As a Vice President, Commercial Card Control Manager in Payments, you will lead a comprehensive control management program to strengthen the risk and control environment across Commercial Card processes. You’ll partner closely with cross-functional stakeholders to assess risk, evaluate control design and effectiveness, drive testing and issue management, and deliver clear governance reporting to senior leaders.

Requirements

Bachelor’s degree or equivalent professional experience
Experience in control management, operational risk, audit, compliance, risk management, or a related discipline
Knowledge of risk management principles, control frameworks, governance practices, and issue management
Experience conducting risk assessments and evaluating control effectiveness
Strong analytical skills and ability to translate findings into actionable recommendations
Strong organizational skills with the ability to manage multiple priorities
Strong written, verbal, and presentation skills, including proficiency with Excel and PowerPoint

Nice To Haves

Experience supporting Commercial Card, Payments, Treasury Services, Merchant Services, or related financial products
Knowledge of compliance and operational risk requirements, including control testing methodologies
Experience partnering with Internal Audit, Compliance, Operational Risk, and/or regulatory stakeholders
Familiarity with governance, risk, and control management systems and processes

Responsibilities

Monitor the operational and compliance risk environment to identify existing and emerging risks
Perform risk assessments for business initiatives, product enhancements, regulatory changes, and operational processes
Analyze key risk indicators (KRIs), internal/external events, audit findings, and regulatory developments to evaluate exposure
Partner with stakeholders to assess inherent and residual risks and maintain an up-to-date Commercial Card risk profile
Identify potential control gaps and recommend sustainable solutions to mitigate risk exposure
Evaluate control design and effectiveness across Commercial Card business processes
Support the planning, execution, and reporting of control testing activities in partnership with key teams
Assess the impact of business and technology changes on the control environment and recommend enhancements
Manage the end-to-end lifecycle of issues, including root cause analysis, remediation challenge, tracking, escalation, and closure
Prepare executive-ready reporting and materials on risk, controls, testing, issues, and metrics
Support governance forums and committees, ensuring documentation is accurate, complete, and aligned with governance needs