Commercial Associate Underwriter

FBL Financial Group, Inc. • Gilbert, AZ

4d

About The Position

The Commercial Associate Underwriter supports commercial policy underwriting and customer service at Farm Bureau Financial Services. The role responds to service requests from external customers, departmental staff, and other personnel, and contributes to profitability by accepting, modifying, or rejecting Commercial Operations changes and renewal underwriting for commercial business policies.

The associate provides service to agency personnel and client members by answering and interpreting underwriting questions about coverage forms, premium rating, processed change requests, billing procedures, the commercial operating system, and building valuations. The role also maintains knowledge of underwriting regulations, processing procedures and systems, pricing guidelines, and eligibility requirements; follows underwriting guidelines and best practices; and supports the underwriting department with processing and underwriting functions as needed.

Requirements

• High school diploma or equivalent and at least one year of relevant experience.
• Customer service, team orientation, interpersonal, and technical, business, or industry-regulation-related skills.
• Good communication, problem-solving, analytical, and organizational skills.
• Keep up to date on local, state, and federal rules and regulations to ensure government compliance and meet company guidelines.
• Ability to work under pressure, shift priorities to achieve corporate and business unit goals, and meet deadlines.
• Ability to read, write, and speak English.
• Reasonably regular and predictable attendance.
• Applicants must be currently authorized to work in the United States on a full-time, permanent basis; the company is not considering applicants who need immigration sponsorship now or in the future.

Nice To Haves

• Microsoft Office Suite skills.

Responsibilities

• Respond to and resolve customer service requests promptly, efficiently, and courteously in accordance with company policies.
• Accept, modify, or reject Commercial Operations changes and perform renewal underwriting for commercial business policies.
• Learn and apply a client service strategy aligned with the property/casualty companies’ mission and vision.
• Respond to and interpret Commercial underwriting questions and concerns for agency personnel and client members, including questions about coverage forms, premium rating, change requests, billing procedures, the commercial operating system, and building valuations.
• Maintain working knowledge of underwriting regulations, processing procedures and systems, pricing guidelines, and eligibility.
• Follow underwriting guidelines and best practices and maintain an acceptable quality assurance audit score to support profitable growth.
• Support the underwriting department with processing and underwriting functions as needed.

Benefits

• Career development and educational opportunities
• Enhanced 401(k) with a company match
• Low-cost health benefits
• Dental benefits
• Vision benefits
• Life insurance options
• Disability insurance options
• Paid time off, including holidays and volunteer time
• Onsite wellness facility
• Onsite cafeteria

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED