Commercial Associate Underwriter

Farm Bureau Financial Services•Gilbert, AZ

About The Position

Farm Bureau Financial Services is seeking a Commercial Associate Underwriter to support its Commercial Business Unit. The role responds to service requests from external customers, departmental staff, and other personnel, and contributes to profitability by accepting, modifying, or rejecting changes and renewal underwriting for commercial business policies. The associate learns and applies a client service strategy aligned with the property and casualty companies’ mission and vision. The position provides underwriting guidance and agency service regarding coverage forms, premium rating, processed change requests, billing procedures, commercial operating systems, and building valuations. It maintains working knowledge of underwriting regulations, processing procedures and systems, pricing guidelines, and eligibility requirements. The role follows underwriting guidelines and best practices, maintains an acceptable quality assurance audit score, and supports departmental processing and underwriting functions as needed.

Requirements

High school diploma or equivalent.
At least one year of relevant experience.
Customer service, team orientation, interpersonal, and technical, business, or industry-regulation-related skills.
Good communication, problem-solving, analytical, and organizational skills.
Ability to work under pressure and shift priorities to achieve corporate and business-unit goals.
Ability to meet deadlines.
Ability to read, write, and speak English.
Reasonably regular and predictable attendance.
Must be currently authorized to work in the United States on a full-time, permanent basis; the employer is not considering candidates who need immigration sponsorship now or in the future.

Nice To Haves

Microsoft Office Suite skills.

Responsibilities

Respond to and resolve customer service requests promptly, efficiently, and courteously for external customers, departmental staff, and other personnel.
Contribute to company profitability by accepting, modifying, or rejecting commercial policy changes and renewal underwriting.
Learn and apply a client service strategy consistent with the property and casualty companies’ mission and vision.
Respond to and interpret commercial underwriting questions and concerns, providing service to agency personnel regarding coverage forms, premium rating, processed change requests, billing procedures, commercial operating systems, and building valuations.
Maintain working knowledge of underwriting regulations, processing procedures and systems, pricing guidelines, and eligibility.
Follow underwriting guidelines and best practices and maintain an acceptable quality assurance audit score to support profitable growth of the Commercial Business Unit.
Support the underwriting department with processing and underwriting functions as needed.
Keep up-to-date on local, state, and federal rules and regulations to ensure compliance and meet company guidelines.