Commercial Appliance Technician- In house

PEAK Event Services•Woburn, MA

7d•Onsite

About The Position

We are seeking a skilled, dependable, and detail-oriented Commercial Appliance Technician to diagnose, troubleshoot, repair, and test commercial appliances and equipment. The technician evaluates equipment issues, identifies root causes of failures, completes quality repairs, and ensures equipment meets established safety and operational standards before returning to service. The ideal candidate has strong mechanical and electrical troubleshooting skills, takes pride in high-quality work, and can work independently while maintaining productivity and organization in a service facility. This is an in-house service position. It does not include field service calls, on-site customer installations, or travel to customer locations.

Requirements

Previous experience repairing commercial appliances, commercial kitchen equipment, refrigeration equipment, or comparable mechanical and electrical equipment is preferred.
Strong troubleshooting skills and ability to identify the root cause of equipment failures.
Working knowledge of electrical circuits, mechanical systems, motors, controls, and appliance components.
Ability to read and interpret technical manuals, wiring diagrams, schematics, and repair documentation.
Familiarity with diagnostic tools, meters, hand tools, and power tools.
Ability to safely disassemble, repair, reassemble, and test commercial equipment.
Basic computer skills and ability to accurately complete electronic work orders and service records.
Strong attention to detail, organization, and commitment to quality workmanship.
Ability to manage multiple repair assignments and prioritize work based on urgency and established deadlines.
Ability to stand, walk, bend, kneel, and reach for extended periods.
Ability to lift, carry, and move appliances, components, and tools within the limits established by company safety policies.
Ability to use hand tools, power tools, and diagnostic equipment safely.
Ability to work around electrical, mechanical, hot-surface, and other equipment-related hazards while following established safety procedures.

Nice To Haves

Technical school, vocational training, or relevant industry certifications.
Manufacturer-specific commercial appliance training.
Experience with commercial foodservice equipment, including ovens, ranges, fryers, dishwashers, ice machines, and refrigeration units, as applicable to the company’s product line.

Responsibilities

Diagnose mechanical, electrical, and operational issues with commercial appliances and equipment.
Troubleshoot equipment failures using technical documentation, wiring diagrams, diagnostic tools, and manufacturer specifications.
Repair, replace, and adjust defective components, including motors, switches, thermostats, heating elements, pumps, valves, control boards, and other appliance parts.
Perform preventive maintenance and identify potential equipment issues before they result in additional failures.
Disassemble and reassemble equipment as necessary to complete repairs safely and efficiently.
Test repaired equipment to verify proper operation, performance, and safety before releasing it from the repair area.
Identify recurring failures and recommend corrective actions to improve equipment reliability.
Complete repairs in accordance with manufacturer specifications, company procedures, and applicable safety standards.
Document diagnostic findings, repairs performed, parts used, and outstanding issues in the company’s service or work-order system.
Verify that required repairs and operational tests are completed before closing work orders.
Maintain accurate records of equipment condition, repair history, and parts requirements.
Escalate complex technical issues, unusual failures, and repairs requiring additional authorization to the Department Manager.
Identify and request the correct replacement parts needed to complete repairs.
Communicate parts shortages, backorders, and potential repair delays to appropriate personnel.
Use appropriate personal protective equipment and maintain safe work practices.
Ensure repaired equipment is properly assembled and safe to operate before testing or release.