Commercial and Residential Property Manager

Sinatra & Company Managem•Buffalo, NY

11h•$30 - $31•Onsite

About The Position

Sinatra and Co. is seeking a Commercial and Residential Property Manager to uphold the company value of One Team, One Direction and strive for professional growth and development. Founded in 2010, Sinatra and Co. is a family-owned business focused on value-add projects, historical restoration, and development opportunities, excelling in the management of commercial and multi-family spaces. The company prides itself on investing in its people and fostering a culture of striving for greatness and growing every team member. As part of the Sinatra team, you will contribute to a culture committed to excellence.

Requirements

Prior Property Manager or extensive Assistant Property Manager experience
Possesses excellent telephone, written, and verbal communication skills
Possesses excellent mathematic and budget comprehension skills
Competent computer skills
Must possess a valid driver’s license and reliable transportation
Team player mentality

Nice To Haves

Experience with large property renovation or CAPEX projects helpful
Yardi experience is preferred

Responsibilities

Manages and oversees all aspects of property operations for residential and commercial properties.
Processes check depositing and posting with open communication with the property accountant.
Audits and assesses tenant billbacks as necessary.
Reviews invoices for accuracy and processes them in a timely manner.
Completes month-end procedures for close out.
Maintains updated property licenses and other required documentation, including the Certificate of Occupancy annually.
Audits, monitors, and takes charge of delinquency efforts, including processing evictions and submission/follow-up of collections.
Assists in the production of monthly and annual reports in conjunction with the property management team and the Asset Manager.
Reads ledgers and other rental documentation.
Coordinates with vendor teams to address maintenance repairs and preventative maintenance efforts.
Obtains estimates/bids for repairs on property as needed.
Enters and schedules work requests for tenants and make-ready units.
Conducts property inspections on a regular basis.
Locates opportunities for review requests following positive interactions with residents or prospects.
Assists in the leasing process, including document preparation, fee collection, pricing, and conducting apartment tours.
Monitors the leasing process from start to finish to ensure excellent customer service standards.
Processes payroll and commission procedures for the team in a timely manner.
Maintains an acceptable closing ratio and meets or exceeds the 90% follow-up requirement through the CRM platform.
Monitors occupancy for units and other rentable items to meet or exceed budget expectations.
Tours the property daily to ensure excellent curb appeal, removing trash and debris as discovered.
Completes or delegates and oversees a walk of every unit prior to showing, providing keys for move-in, or other applicable situations.
Maintains monthly budget and participates in annual budget review.
Completes or delegates and oversees the full move-out process, including walking vacated units, allocating charges, processing deposit accounting, and sending applicable move-out documentation.
Ensures timely submission of collection files.
Assists in renewal notification distribution and follow-up.
Maintains 100% completion in any additional training assigned through the Grace Hill Platform or any other software program.
Monitors marketing collateral and communicates needs with the marketing department.
Assists in outreach marketing efforts and resident events.
Communicates effectively with prospects, tenants, vendors, and other team members.
Maintains a complex schedule, including appointments, team meetings, due dates, and conference calls.
Communicates frequently with the legal team regarding eviction proceedings and other lease violations.
Maintains working knowledge of Fair Housing and other applicable laws, rules, and regulations.
Assists in resident retention efforts and other resident needs as applicable.
Completes all other miscellaneous tasks assigned by the regional property manager or upper management.
Exhibits strong leadership qualities and professionalism at all times.