Residential Property Manager

Gena Carter Real EstateFayetteville, AR

About The Position

We are hiring a high-accountability Property Manager to take full ownership of the day-to-day operations of our growing residential portfolio. This is not an entry-level property management role. This is not a “maintenance coordinator” position. This is an operations leadership role with real autonomy, real expectations, and real impact. We are looking for a decisive, process-driven operator who can manage properties, vendors, tenants, owners, systems, timelines, and financial performance with minimal oversight. We are built around operational excellence, accountability, efficiency, and successful execution. We value: Extreme ownership, Strong communication, Fast problem-solving, Continuous improvement, High standards with full autonomy. If you want a role where you can make decisions, improve systems, and truly own outcomes, this is your opportunity.

Requirements

  • Residential property management experience strongly preferred
  • Experience with AppFolio or similar PM software preferred
  • Strong operational, organizational, and communication skills
  • Ability to manage multiple priorities without losing follow-through
  • Understanding of leasing, maintenance coordination, delinquency management, and property operations

Nice To Haves

  • Process improvement or SOP development experience
  • Vendor management experience
  • Experience managing unit turns and occupancy timelines
  • Strong financial awareness and cost-control mindset

Responsibilities

  • Oversee the day-to-day management of residential rental properties
  • Manage vacancies, leasing timelines, and unit turn coordination
  • Ensure units are rent-ready within company standards and timelines
  • Handle delinquency management, notices, and tenant communication
  • Conduct property inspections and ensure documentation accuracy
  • Manage workflows and communication through AppFolio and related systems
  • Serve as the primary operational contact for property owners, tenants, and vendors
  • Respond to property owner communication the same day whenever possible
  • Resolve issues proactively without requiring company ownership involvement
  • Maintain strong communication and follow-through across all parties
  • Build and maintain strong vendor relationships
  • Control maintenance and turn costs without sacrificing quality
  • Coordinate repairs, inspections, and property readiness
  • Ensure vendors meet timelines, pricing standards, and expectations
  • Help improve and document operational systems and workflows
  • Build scalable SOPs and operational consistency
  • Identify inefficiencies and proactively solve problems before they escalate
  • Operate with strong attention to compliance and detail
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