Commercial Account Manager

Global Industrial•Town of North Hempstead, NY

5d•$110,000 - $120,000•Onsite

About The Position

Global Industrial Company is a distributor of industrial equipment and supplies. The Commercial Account Manager uses a customer-focused sales approach to develop and manage account or territory plans, research customers and markets, penetrate accounts, and grow sales. The role includes building trusted client relationships, identifying solutions and opportunities for cross-selling and upselling, and delivering customer service tailored to clients’ needs and buying habits. The position requires knowledge of Global Equipment Company’s industry and products, staying current on industry trends and product offerings, and communicating effectively with customers through conversations and written correspondence. Regular in-office attendance is an essential function of the job. Total on-target earnings range from $110,000 to $120,000 annually, including base salary, quarterly bonus, and uncapped biweekly commission.

Requirements

Bachelor’s degree in business or marketing, or at least 2 years of telephone business-to-business sales experience.
Knowledge and competence in inside sales, including cold calling, business development, customer qualification, and customer acquisition.
Superior sales planning and business development skills.
Excellent written and verbal communication and presentation skills.
Strong computer skills, including proficiency with Microsoft Word, Outlook, PowerPoint, and CRM software.
Self-motivation and superior problem-solving and negotiation skills.
Ability to prioritize sales efforts and activities effectively.
Excellent organization and time-management skills.
Regular in-office attendance is an essential function of the job.

Responsibilities

Develop and manage a tactical account or territory sales plan.
Analyze clients to assess their needs, values, purchasing behavior, and motivations, including through customer, competitor, and market research.
Execute strategies to penetrate accounts and maximize sales through prospecting, cold calling, identifying decision makers, and determining buying criteria.
Set daily, weekly, and monthly goals; prioritize tasks; use time and available resources effectively; and use sales-planning tools and pipeline management to meet objectives.
Build trust and credibility with clients and use strategic, investigative questions to understand their processes and priorities.
Help customers find solutions that support their goals and add value.
Research and recommend new profit and service improvements, providing customers with support, information, and guidance.
Network to develop new opportunities and identify cross-selling and upselling opportunities.
Provide superior, timely, and courteous customer service tailored to customers’ needs and buying habits.
Maintain knowledge of the industry, products, trends, and new product offerings by using internal resources.
Communicate clearly and persuasively, listen attentively, build rapport, and write business correspondence such as letters and emails.