Commercial Account Manager

Orkin LLC•Springfield, IL

14d

About The Position

Orkin’s Commercial Account Manager builds and manages commercial client relationships, oversees accounts, conducts on-site inspections, identifies customer needs, and develops service plans. The role combines prospecting and sales with account retention and customer service, representing Orkin as a trusted advisor and delivering tailored pest management recommendations. Orkin provides paid training, professional support, a company vehicle, and a company-provided iPad. No pest control industry experience is required. Average first-year earnings are stated as $70,000–$100,000, consisting of base pay and commission, with uncapped commission potential.

Requirements

High school diploma or equivalent.
Willingness to obtain the required pesticide license within the first 90 days of employment; the company covers necessary costs and provides support.
Ability to use a ladder safely and within the manufacturer’s specified weight capacity.
Ability to lift and carry up to 50 pounds.
Physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas.
Ability to wear required personal protective equipment, including an OSHA-compliant respirator when necessary.
Ability to work in various weather conditions and climb or crawl as needed.
Ability to work independently and stay organized.
Confidence, competitiveness, and a goal-driven approach.
Motivation for problem-solving and relationship building; strategic thinking.

Nice To Haves

Previous business-to-business relationship-building experience.

Responsibilities

Build credibility and long-term relationships with commercial clients.
Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within an assigned territory.
Conduct thorough interior and exterior inspections.
Deliver presentations highlighting Orkin’s value and close business.
Serve as the main point of contact for accounts to strengthen retention and build long-term partnerships.
Use a company-provided iPad to prepare proposals, organize work, and manage the sales pipeline.
Prioritize safety during visits, inspections, and recommendations.
Communicate clearly, meet commitments, and provide honest, value-driven solutions as a trusted advisor.
Listen to customer concerns and position Orkin as a strategic partner.
Provide reassurance and clarity to customers about pest management decisions.
Use Orkin’s marketing tools and resources to generate leads and create demand.
Translate inspection findings into tailored recommendations that solve problems and reduce risk.
Set clear expectations, communicate proactively, and keep customers supported and informed.

Benefits

Company vehicle with gas card.
Competitive pay with uncapped commission; stated average first-year earnings of $70,000–$100,000 including base pay and commission.
Medical, dental, vision, and life insurance.
401(k) with company match.
Paid vacation, sick leave, and holidays.
Employee Stock Purchase Plan.
Tuition reimbursement and scholarship opportunities.
Paid training.
Incentive trips for top performers and advancement opportunities.
Volunteer opportunities.