Commercial Account Manager

Armed Forces Insurance • Leavenworth, KS

19d • Hybrid

About The Position

Armed Forces Insurance (AFI) is seeking a Commercial Account Manager to join their team. This role involves responding to and initiating communications with policyholders and prospects to sell and service AFI's commercial insurance products. The Commercial Account Manager will provide consultative guidance to business clients, evaluate commercial risk exposures, and deliver tailored insurance solutions that align with underwriting guidelines. The position offers a signing bonus for eligible candidates and is eligible for 50% telecommuting after an initial training period and satisfactory job performance. AFI is a family-friendly organization headquartered in Leavenworth, Kansas, dedicated to protecting those who protect the nation.

Requirements

• Associate's Degree, or two years of relevant work experience may be substituted for experience
• 4 years of customer service or relevant experience (BA/BS Degree may be substituted for experience)
• Keyboard skills of at least 35 wpm
• Competent written communications skills
• Ability to obtain a domicile state agent’s license, as well as non-resident licenses for all other states, within 90 days in the position, and to maintain unrestricted licensure thereafter if incumbent did not have prior experience in a position with this requirement

Nice To Haves

• Experience in the commercial insurance preferred
• Excellent verbal communications skills, to include a courteous, confident demeanor and appropriate use of grammar and vocabulary
• Working knowledge of MS Outlook, Excel and Word
• Demonstrates sound judgment and decision-making skills
• Ability to accomplish work according to established priorities and procedures

Responsibilities

• Operates within specified service and sales performance metrics, delivering timely and accurate responses to inquiries from current and prospective commercial policyholders
• Generates new commercial business and expands existing accounts by identifying coverage gaps and recommending appropriate insurance solutions consistent with underwriting guidelines

Benefits

• Full benefits package including health, dental, vision, life & disability insurance including an employee assistance program (EAP)
• 401(k) including employer match & safe harbor contributions
• Generous paid time off policy, medical leave, volunteer time off and 9 paid holidays
• We support employee training and professional development opportunities with a tuition reimbursement program and continuing education and re-certification opportunities
• Volunteering and community engagement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree