Commercial Account Manager

DSI Holdings Corporation • Riverside, MO

2h • $22 - $25 • Remote

About The Position

ServiceMaster DSI provides restoration services across the country and is the nation's largest ServiceMaster franchise company. With continued investment in education, the latest tools and technology, and expert training, they are industry leaders in disaster restoration cleaning and are known for the great care they take with clients and employees alike. Their community-like work environment focuses on providing extensive training to service clients with the most advanced equipment in the restoration industry. They believe that engaged and happy employees make ServiceMaster DSI an amazing place to work where they are always ready to help families and businesses recover from disasters.

Requirements

• Minimum of 2 years’ experience in administrative support, project coordination, billing support, or operations preferred.
• Strong organizational, time management, and multitasking skills.
• Detail-oriented with excellent follow-through, accountability, and commitment to accuracy.
• Effective communication and problem-solving abilities, with a collaborative mindset.
• Willingness and ability to travel as needed to support large-loss projects.
• Proficient in Microsoft Office Suite and project management software platforms.

Nice To Haves

• Experience in restoration, construction, insurance, or service-based industries preferred.
• Familiarity with T&M billing and platforms – Clerk of the Works (COW), preferred.

Responsibilities

• Provide administrative support for commercial and large-loss projects, ensuring seamless project execution.
• Assist in preparing, organizing, and maintaining project documentation, files, and billing readiness materials.
• Support Time & Materials (T&M) clerking, maintaining accurate and up-to-date project records.
• Collaborate with Project Managers to collect and submit required documentation, following client or insurance carrier guidelines.
• Monitor project files for completeness, accuracy, and compliance with company and industry standards.
• Maintain organized records within internal systems and client portals to ensure accessibility and consistency.
• Provide on-site project support and clerking assistance during large-loss mobilizations as needed.

Benefits

• Competitive Pay: $22 - $25/Hour; negotiable based on experience
• Medical, Dental, Vision, Life and Supplemental Insurance Plans
• 401K
• Paid Vacation Time
• Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed