Commercial Account Manager

HPAll Cities, CA
Remote

About The Position

This role is responsible for developing and executing strategic account plans that address customers’ complex business needs and drive sustainable growth. The role manages a portfolio of enterprise accounts with varying levels of complexity and revenue responsibility. The individual serves as a trusted advisor to customers and applies integrated, consultative selling practices to align solutions to customer business outcomes.

Requirements

  • Bachelor’s or graduate degree in Business, Marketing, Sales, or a related field, or equivalent practical experience.
  • Typically 7–10 years of relevant experience in strategic account management, consultative sales, or a related commercial role.
  • Strategic Account Management
  • Consultative Selling
  • Business‑to‑Business Sales
  • Customer Relationship Management
  • Sales Planning and Forecasting
  • Contract Negotiation
  • Stakeholder Management

Responsibilities

  • Serve as a subject matter expert, applying a consultative, value‑based approach to drive integrated customer solutions by aligning HP’s broad portfolio of capabilities to customer business priorities and outcomes.
  • Develop, own, and execute strategic account plans across a defined portfolio of enterprise customers, balancing near‑term opportunities with long‑term customer value.
  • Partner with customers to understand complex business and technical requirements, aligning those needs with the organization’s capabilities and delivery models.
  • Build and maintain strong, trust‑based relationships with executive-level customer stakeholders by demonstrating industry insight and account knowledge.
  • Develop and implement account strategies and territory plans that support revenue growth and portfolio expansion.
  • Analyze performance indicators and market trends to inform account strategies and provide insights to internal stakeholders.
  • Collaborate with internal teams and partners to improve solution alignment and deliver consistent customer outcomes.
  • Lead commercial discussions and support contract negotiations with a focus on long‑term partnerships and mutual value.
  • Maintain accurate and timely opportunity information, manage pipeline health, and apply consistent pipeline management practices to support effective forecasting, deal execution, and account planning.
  • Conduct regular business reviews with customers to assess progress, gather feedback, and identify opportunities for continuous improvement.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • Additional flexible paid vacation and sick leave
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