About The Position

Klaviyo’s Commercial Account Executives are product experts who manage the full sales cycle with minimal support, from qualification and tailored discovery through demonstrations, evaluation management, and closing. They own a portfolio, manage a high-velocity pipeline, and balance transactional sales with increasingly strategic, multi-stakeholder engagements to deliver measurable business impact and predictable results. The role requires fluency in English and Portuguese and may require up to 10% travel, coordinated in advance.

Requirements

  • Fluency in English and Portuguese.
  • At least 1 year of Business Development experience with strong performance.
  • At least 1 year of Account Executive or other closing experience in a sales role.
  • Strong verbal and written communication, active listening, and the ability to present confidently to larger groups and adapt communication to the audience.
  • Consultative selling and discovery skills, including translating business objectives into ROI-justified use cases and tailored demonstrations.
  • Analytical ability to calculate ROI, interpret funnel and forecast signals, and apply core e-commerce and SMB metrics to business cases.
  • Ability to multi-thread and engage executives with persona-specific messaging and sequencing to build stakeholder consensus.
  • Strategic territory and account planning skills, including account research, tiering, prioritization, mapping, and competitive plays.
  • Pipeline creation skills, including outbound generation, coverage management, timely lead follow-up, and coordination of marketing or partner programs and events.
  • Negotiation skills, including pricing and packaging fluency and disciplined, trade-based use of commercial levers.
  • Collaborative selling and ability to coordinate cross-functional teams with clear roles and workback plans.
  • Proficiency with Salesforce, Outreach, LinkedIn Sales Navigator, Apollo, and Gong, including strong Salesforce hygiene for forecasting and deal strategy.
  • Growth mindset, openness to feedback, participation in enablement, sharing best practices, and mentoring peers.
  • Ability to sit for prolonged periods and work at a computer.

Nice To Haves

  • Experience in SaaS or MarTech.
  • Bachelor’s degree or above.

Responsibilities

  • Run full-cycle sales, including discovery, ROI-backed business cases, tailored demonstrations, and orchestrated evaluations through close, using a consultative approach.
  • Build and manage a diverse pipeline, meet creation and coverage targets, personalize outreach, follow up on inbound and partner-sourced leads, and connect product releases to prospect interests.
  • Develop and maintain territory and account plans, prioritize top accounts, document account maps, and maintain organizational charts and stakeholder alignment.
  • Proactively engage stakeholders across marketing, finance, IT, and executive teams, and design joint evaluation plans that involve decision makers at the appropriate stages.
  • Quantify value through ROI analyses informed by discovery and benchmarks, clearly articulate business cases, and tailor materials to each persona.
  • Collaborate with BDRs, Solution Architects, Customer Success, Partnerships, Marketing/ABM, and leadership to advance opportunities through preparation, role clarity, and project-managed work plans.
  • Maintain accurate Salesforce pipeline and forecasting records, including stages, dates, next steps, deal rationale, forecast categories, and timely updates.
  • Negotiate strategically using business value, pricing and packaging knowledge, and trade-based approaches; limit discounts to justified situations and define clear walk-away points.
  • Manage time across prospecting, customer meetings, CRM administration, and enablement, and improve deal quality through self-development and Gong usage.
  • Represent and operate in alignment with company values, building trust and long-term partnerships with prospects and customers.
  • Perform other related duties as assigned.

Benefits

  • The total compensation package may include participation in the annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, and sign-on payments.
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility.
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