Color Mixer

Sherwin-Williams•Wilmington, NC
•Onsite

About The Position

Color Mixer Specialists tint and mix paint to customer specifications and work with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. They stay current on product features and help maintain the quality and visual standards of products and the store while delivering excellent customer service and consistently meeting store sales goals. This is a full-time position at stores within a 20-mile radius of Store #2408, located at 7336 Market St, Wilmington, NC 28411. The starting pay is $16.50 per hour. The role involves customer contact, which may include minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal-history review is necessary to protect its business, reputation, operations, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
  • For current Sherwin-Williams employees: must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
  • For current Sherwin-Williams employees: must have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

  • Valid, unrestricted Driver’s License.
  • High school diploma or GED.
  • At least one year of experience working in a delivery, retail, or customer service position.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Prepare customers' paint orders quickly and accurately.
  • Tint and mix products to customer specifications as needed.
  • Prepare drawdowns for submission to customers.
  • Clean, fill, and repair equipment as needed.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist in making deliveries as needed.
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and in accordance with policies and procedures.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Remain knowledgeable about products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.
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