Color Mixer

Sherwin-Williams•Lumberton, NC
•Onsite

About The Position

Color Mixer Specialists tint and mix paint to customer specifications and work with wholesale and retail customers to understand their needs, answer questions about Sherwin-Williams products, and recommend solutions. They stay current on product features, maintain product quality and store visual standards, provide excellent customer service, and consistently work toward store sales goals. The role is a full-time position at Store #2911, 4821 Fayetteville Road, Lumberton, NC 28358, with a starting rate of $16.50 per hour. The position includes customer contact, including with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams has determined a criminal history review is necessary for business and operational protection and for the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without requiring employment-visa sponsorship now or in the future.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
  • For current Sherwin-Williams employees: must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
  • For current Sherwin-Williams employees: must have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

  • Valid, unrestricted driver's license.
  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Prepare customers' paint orders quickly and accurately.
  • Tint and mix products to customer specifications, as needed.
  • Prepare drawdowns for submittal to customers.
  • Clean, fill, and repair equipment, as needed.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist in making deliveries, as needed.
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Remain knowledgeable about products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.

Benefits

  • The company describes a range of benefits related to retirement, health care, total well-being, and commuting; eligibility and specific offerings are described on its benefits website.
  • The company describes rewards, benefits, and flexibility to enhance health and well-being, as well as opportunities to learn, develop skills, and grow.
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