Color Mixer

Sherwin-Williams•Lumberton, NC

7d•Onsite

About The Position

Color Mixer Specialists tint and mix paint to customer specifications and work with wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend solutions. They stay informed about product features and maintain product quality and store visual standards while providing excellent customer service and meeting store sales goals. This full-time role is based at Store #2911, 4821 Fayetteville Road, Lumberton, NC 28358. The starting rate is $16.50 per hour. The role involves customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The company has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without requiring sponsorship for employment visa status now or in the future.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.
For internal Sherwin-Williams candidates: must have received at least a “meets expectations” (3) rating on the most recent performance appraisal.
For internal Sherwin-Williams candidates: must have completed all HR Cloud eLearning courses required for the current position.

Nice To Haves

Valid, unrestricted driver's license.
High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Prepare customers' paint orders quickly and accurately.
Tint and mix products as needed to customer specifications.
Prepare drawdowns for submission to customers.
Clean, fill, and repair equipment as needed.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist in making deliveries as needed.
Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
Process sales transactions accurately and consistently with policies and procedures.
Maintain assigned areas in an in-stock and presentable condition.
Remain knowledgeable about offered products and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.