Estimator

Kaizen Collision Center•La Mesa, CA
•$65,000 - $200,000•Onsite

About The Position

Kaizen Collision Center is seeking an experienced, high-performing Collision Repair Estimator for their La Mesa, California location. This is not an entry-level position; they are looking for a "producer" who can turn opportunities into repair orders, sell jobs, build repair plans, manage files, communicate with customers, work with carriers, and keep production moving. The ideal candidate is one of the strongest estimators in their current shop and understands that performance can be measured by closing ratio, sales, gross profit, supplement activity, cycle time, outstanding files, and customer experience. They are looking for someone who takes ownership when things aren't moving. The La Mesa location serves a wide area including La Mesa, El Cajon, Lemon Grove, Spring Valley, Santee, San Diego, College Area, and surrounding East County communities, offering significant collision repair opportunity.

Requirements

  • Professional collision repair estimating experience
  • Strong understanding of collision damage analysis
  • Strong understanding of complete repair planning
  • Strong understanding of blueprinting
  • Strong understanding of customer sales and closing
  • Strong understanding of insurance negotiations
  • Strong understanding of supplements
  • Strong understanding of DRP procedures
  • Strong understanding of OEM repair procedures
  • Experience with CCC ONE or comparable estimating software
  • Strong understanding of gross profit and repair economics
  • Experience with high-volume file management
  • Experience with production and cycle-time management

Nice To Haves

  • Progressive claims experience
  • I-CAR, ASE, and OEM certifications
  • A valid driver's license

Responsibilities

  • Turning estimates into scheduled repairs
  • Selling the customer on why they should repair with your shop
  • Building trust quickly
  • Performing complete damage analysis
  • Writing accurate, profitable repair plans
  • Blueprinting repairs before production
  • Identifying hidden damage
  • Managing supplements aggressively and accurately
  • Working directly with insurance companies and adjusters
  • Understanding DRP expectations and requirements
  • Communicating with technicians, parts, paint, and production
  • Managing multiple active repairs without losing control of your files
  • Identifying bottlenecks before they affect delivery
  • Keeping customers informed throughout the repair
  • Protecting gross profit
  • Driving cycle time
  • Maintaining strong closing ratios
  • Delivering an exceptional customer experience

Benefits

  • Up to 6% commission
  • Opportunity to earn $200,000+
  • Consistent repair opportunities
  • Established insurance and DRP relationships
  • Experienced production teams
  • Organized repair planning processes
  • OEM-focused repair procedures
  • Leadership that understands production
  • Paid OEM and industry training
  • Advancement opportunities within a growing collision repair organization
  • Curative Medical Insurance ($0 deductible, $0 in-network copays, $0 in-network prescriptions, preloaded card for approved out-of-network care)
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Professional development opportunities
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