Collision Parts Coordinator

Boyd Group Services•Pensacola, FL

20d•$15 - $22•Onsite

About The Position

The Parts Coordinator provides an exceptional customer experience by proactively managing parts ordering, receiving, storage, distribution, and returns for each repair order. The role verifies the accuracy and quality of parts received in a timely manner according to production schedules and vehicle needs, and supports efficient repair operations by coordinating with vendors and shop team members. The Parts Coordinator tracks and labels parts by repair order, handles parts invoices and credit memos, monitors vendor performance, and ensures negotiated discounts and accurate records support proper profit margins. Duties and responsibilities may change at any time with or without notice.

Requirements

High school diploma or equivalent.
1–3+ years of experience working with automotive parts.
Customer-service orientation and strong organizational ability to manage pressure and conflicting demands, prioritize tasks, and take initiative in problem solving.
I-CAR Registered, working toward Gold Class certification.
Ability to communicate effectively, both verbally and in writing.
Strong attention to detail and a high degree of accuracy.
Ability to manage a fast-paced environment and multitask under pressure.
Working knowledge of vehicle repair practices.
Working knowledge of the Summit and Repair Centre management information systems.
Working knowledge of Mitchell and Audatex.
Experience or familiarity with parts sourcing systems: Car-part, Progi, APU, and LKQ B2B.
Solid problem-solving abilities.
Above-average computer proficiency and organizational skills.
Ability to succeed in a fast-paced work environment and work well with others to achieve common goals.
Frequently bend, crouch, reach, and handle tools; lift materials in excess of 50 pounds.

Nice To Haves

Automotive parts experience specifically involving auto body parts is a bonus.

Responsibilities

Ensure consistent execution of the WOW (Wow Operating Way) plan.
Communicate customer requests and needs to appropriate team members.
Work with vendors to order and receive parts listed on repair orders, confirming their quality, correctness, and quantity, and identifying parts needed to complete repairs.
Distribute parts to the shop in a timely manner in accordance with the production schedule.
Enter parts invoices into the recommended Management Information System (MIS).
Label and track parts by repair order number and store them with the vehicle and/or scheduled repairs.
Communicate Parts Price Changes (Parts Price Increases) to required team members.
Order and receive supplemental parts in the MIS and monitor the performance of parts, materials, and sublet vendors.
Reconcile the parts vendor invoice history report daily.
Ensure invoices and credit memos are posted and filed or scanned in a timely manner.
Verify vendor invoices include the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.