Collision General Manager

Caliber Collision•Flat Rock, NC

10d

About The Position

Caliber Collision is hiring a Collision General Manager for its Beaumont North service center. The role is responsible for the overall operation of the center, including risk management, teammate development, client metrics, production, and administration. The General Manager recruits, recognizes, and retains talented teammates; monitors current financial performance metrics; and reviews prior-month financial metrics to identify opportunities and trends. The role ensures vehicles are repaired thoroughly, safely, and profitably in accordance with Caliber’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards. Caliber describes itself as a nationwide automotive services company with more than 1,700 centers and over 30,000 teammates. The company emphasizes career training, advancement opportunities, leadership development, and training on new technologies. Caliber is an Equal Opportunity Employer and uses E-Verify to confirm the identity and employment eligibility of new hires. Applicants must be eligible to work in the U.S. without restrictions.

Requirements

At least 3 years of collision management experience.
Valid driver’s license and eligibility for coverage under the company insurance policy.
Must be 21 years of age or older.
Advanced understanding of collision estimatics.
Prior experience with CCC1.
Advanced understanding and knowledge of repair processes and procedures.
Ability to understand written and verbal instructions.
Ability to prioritize competing tasks and adapt to a fast-paced environment.
Ability to provide personable, friendly customer service to internal and external customers.
Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
Must be eligible to work in the U.S. with no restrictions.

Responsibilities

Oversee the overall operation of the service center, including risk management, teammate development, client metrics, production, and administration.
Recruit, recognize, and retain talented teammates.
Monitor current financial performance metrics and review prior-month metrics to identify opportunities and trends.
Ensure vehicles are repaired thoroughly, safely, and profitably in accordance with Caliber’s SOP, insurance partner requirements, and industry guidelines and standards.