Collision General Manager

Caliber Collision • Bethlehem, PA

6d

About The Position

Caliber Collision is hiring a Collision General Manager to oversee the overall operation of a service center. The role includes risk management, teammate development, client metrics, production, and administration. The General Manager recruits, recognizes, and retains teammates; monitors current financial performance; and reviews prior-month financial results to identify opportunities and trends. The role ensures vehicle repairs are performed thoroughly, safely, and profitably in line with Caliber’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards.

The position is based in Bethlehem. Caliber describes opportunities for career growth and offers career training in leadership skills and new technologies. The company has more than 1,700 centers nationwide and more than 30,000 teammates.

Requirements

• At least 3 years of collision management experience.
• Valid driver’s license and eligibility for coverage under the company insurance policy.
• Must be at least 21 years old.
• Advanced understanding of collision estimatics.
• Prior experience with CCC1.
• Advanced understanding and knowledge of repair processes and procedures.
• Ability to understand written and verbal instructions.
• Ability to prioritize competing tasks and adapt to a fast-paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.
• Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
• Must be eligible to work in the U.S. with no restrictions.

Responsibilities

• Oversee the overall operation of the service center, including risk management, teammate development, client metrics, production, and administration.
• Recruit, recognize, and retain talented teammates.
• Monitor current financial performance metrics and review prior-month financial metrics to identify opportunities and trends.
• Ensure teammates repair vehicles thoroughly, safely, and profitably in accordance with Caliber’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards.

Benefits

• Medical, dental, and vision coverage eligibility from day one.
• Industry-comparable pay, paid weekly.
• Paid vacation and holidays, accruing from day one.
• Career growth opportunities, including promotion from within.
• Paid skilled training and certifications, including I-CAR and ASE.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed