Collision General Manager
About The Position
Caliber Collision is hiring a Collision General Manager to oversee the overall operation of a service center. The role includes responsibility for risk management, teammate development, client metrics, production, and administration. The General Manager recruits, recognizes, and retains talented teammates; monitors current financial performance metrics; and reviews prior-month financial metrics to identify opportunities and trends. The role ensures center teammates repair vehicles thoroughly, safely, and profitably, in line with Caliber’s Standard Operating Procedures (SOP), insurance partners, and industry guidelines and standards. Caliber describes opportunities for career growth and ongoing career training in leadership skills and new technologies. The company has more than 1,700 centers nationwide and more than 30,000 teammates, with automotive service operations including collision repair, auto glass, mobile diagnostic scanning and calibration, and fleet services.
Requirements
- At least 3 years of collision management experience.
- Valid driver’s license and eligibility for coverage under the company insurance policy.
- Must be at least 21 years old.
- Advanced understanding of collision estimatics.
- Prior experience with CCC1.
- Advanced understanding and knowledge of repair processes and procedures.
- Ability to understand written and verbal instructions.
- Ability to prioritize competing tasks and adapt to a fast-paced environment.
- Ability to provide personable, friendly customer service to internal and external customers.
- Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
- Must be eligible to work in the U.S. without restrictions.
Responsibilities
- Oversee the overall operation of the center, including risk management, teammate development, client metrics, production, and administration.
- Recruit, recognize, and retain talented teammates.
- Monitor current financial performance metrics and review previous-month metrics to identify opportunities and trends.
- Ensure vehicle repairs are thorough, safe, and profitable, and comply with Caliber SOP, insurance partner requirements, and industry guidelines and standards.
Benefits
- Medical, dental, and vision coverage with eligibility beginning on day one.
- Industry-comparable pay, paid weekly.
- Paid vacation and holidays, accruing from day one.
- Career growth opportunities; the company promotes from within.
- Paid skilled training and certifications, including I-CAR and ASE.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
