Collision General Manager
About The Position
The Collision General Manager leads day-to-day operations, the team, and performance at an established collision repair center near White River Junction, Vermont. The shop has 12 employees, average budgeted sales of approximately $401,000 per month, and existing DRP relationships with GEICO and Progressive. It is part of a multi-location collision repair group. The General Manager is responsible for consistently meeting the shop’s sales budget, moving repairs efficiently from estimate through delivery, maintaining quality and customer satisfaction, supporting strong insurance-partner performance, and building a stable, accountable team. Compensation is a base salary of $80,000–$120,000 per year, with additional bonus potential; bonus plan details are to be confirmed.
Requirements
- Proven collision repair shop management experience.
- Experience owning a shop P&L and managing to KPIs.
- Working knowledge of collision estimating and shop management systems.
Nice To Haves
- DRP and insurance-partner experience.
- I-CAR training.
Responsibilities
- Run the estimate-to-delivery workflow, including scheduling, parts flow, and quality control.
- Lead, hire, train, and hold the shop team accountable.
- Manage relationships with insurance partners and adjusters, and keep DRP performance on track.
- Own customer satisfaction and resolve customer issues.
- Own the shop’s financial results and KPIs, including cycle time, CSI, gross profit, and comebacks.
- Identify and implement process improvements that increase throughput and quality.
Benefits
- Base salary of $80,000–$120,000 per year.
- Bonus potential on top of base salary; plan details to be confirmed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
