Collision Estimator

Classic Collision•San Antonio, TX

16d

About The Position

Classic Collision is hiring a Collision Estimator to support customers throughout the vehicle repair process. The estimator is the primary customer contact from vehicle drop-off through delivery, prepares repair estimates for customers and insurance partners using manufacturer and company guidelines, and works with insurers and technicians to help ensure a positive customer experience and identify all damage. The role also includes communicating repair updates, meeting customer satisfaction standards, and conducting a quality inspection before vehicle delivery. Other related duties may be assigned. Compensation is commission-based and depends on expected sales volume.

Requirements

Must be at least 18 years of age.
Valid driver's license required.
Ability to communicate clearly and concisely in writing, by phone, and in person.
Strong organizational skills.
Successful completion of a background check required.

Nice To Haves

Prior collision estimating experience.
Familiarity with CCC1 estimating systems.
I-CAR or ASE certification.

Responsibilities

Serve as the primary point of contact for customers from vehicle drop-off through delivery of the completed vehicle.
Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
Partner with insurance companies to manage customer claims and support the best customer experience.
Keep customers informed about repair progress.
Coordinate with technicians to confirm all aspects of vehicle damage are identified.
Maintain customer satisfaction scores according to company standards.
Conduct a quality inspection before delivering vehicles to customers.
Perform other related duties as assigned.