Collision Estimator

Caliber Collision•Richmond, VA
•$50,000 - $110,000

About The Position

The Collision Estimator performs a range of duties that may include writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery (including DRP and final invoices), finalizing total loss administration, and providing post-repair plan communication and vehicle status updates to customers. The role requires compliance with Caliber’s safety rules, guidelines, and company standards. The position is based at the Service Center in Richmond - Downtown. The stated pay range is $50,000–$110,000 per year. Caliber describes opportunities for career growth and advancement, supported by ongoing training in leadership skills and new technologies.

Requirements

  • At least 2 years of collision estimating experience.
  • Must be 21 years of age or older.
  • Must have a valid driver’s license and be eligible for coverage under the company insurance policy.
  • Must possess a Motor Vehicle Physical Damage Appraisers License.
  • Must have prior experience with CCC1 or similar estimating software.
  • Advanced understanding and knowledge of the repair process and procedures.
  • Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 lbs.
  • Ability to understand written and verbal instructions.
  • Ability to prioritize competing tasks and adapt to a fast-paced environment.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience is preferred.
  • Strong sales orientation.

Responsibilities

  • Write repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
  • Finalize total loss administration.
  • Communicate post-repair plans and provide customers with vehicle status updates.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision coverage eligibility from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities and promotion from within.
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