Collision Estimator

Crash Champions•Daphne, AL

20d•$65,000 - $133,765

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through the vehicle repair process and manage repairs from the initial estimate through completion. The role includes preparing estimates, coordinating repair quality checks, reviewing vehicle data and completing post-scanning, keeping customers informed, and ensuring repair orders and insurance-carrier requirements are complete. Compensation is listed as an average range for a typical full-time employee and includes monthly sales incentive bonuses.

Requirements

Customer service skills.
Organization and multitasking skills, good time management, and the ability to adapt easily to a fast-paced environment.
Ability to deal with fast-paced environments.

Nice To Haves

Knowledge of dealing with insurance partners.
Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

Educate customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers fully informed about vehicle status and provide a positive customer experience.
Pull and review all data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.