Collision Estimator

Crash Champions•Park City, UT

19d•$65,000 - $137,950

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through the vehicle repair process and manage repairs from initial estimating through final repair order completion. The role includes explaining repair and insurance procedures, customer rights, repair techniques, safety, and value; preparing and finalizing estimates; monitoring repair quality; coordinating vehicle data procedures and post-scanning; and ensuring repair files and carrier requirements are complete. The listed compensation range is $65,000–$137,950 per year, inclusive of monthly sales incentive bonuses. Actual compensation depends on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

Customer service skills.
Organization and multitasking skills, good time management, and ability to adapt to a fast-paced environment.
Ability to work in a fast-paced environment.

Nice To Haves

Knowledge of working with insurance partners.
Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, prepare complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed about the status of their vehicles and provide a positive customer experience.
Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.