Collision Estimator
About The Position
Caliber Collision is hiring a Collision Estimator at its Service Center Knoxville - West. The position performs estimating and customer-service duties, including preparing repair estimates, reviewing processes, checking in vehicles, completing customer paperwork before vehicle delivery, administering total-loss files, and communicating repair plans and vehicle-status updates to customers. The role requires compliance with Caliber’s safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and training, including paid skilled training and certifications. The company has more than 1,700 centers nationwide and more than 30,000 teammates, and states that it promotes from within and provides career training in leadership skills and new technologies.
Requirements
- At least 2 years of collision estimating experience.
- Be at least 21 years of age.
- Have a valid driver’s license and be eligible for coverage under the company insurance policy.
- Possess a Motor Vehicle Physical Damage Appraisers License.
- Have prior experience with CCC1 or similar estimating software.
- Have advanced understanding and knowledge of repair processes and procedures.
- Have a strong sales orientation.
- Be able to understand written and verbal instructions.
- Be able to prioritize competing tasks and adapt to a fast-paced environment.
- Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
- Be eligible to work in the U.S. with no restrictions.
Nice To Haves
- Sales experience preferred.
Responsibilities
- Write collision repair estimates.
- Conduct process reviews.
- Check in customer vehicles.
- Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
- Finalize total-loss administration.
- Communicate post-repair plans and vehicle-status updates to customers.
- Follow Caliber safety rules, guidelines, and company standards.
Benefits
- Medical, dental, and vision coverage, with eligibility beginning on day one.
- Industry-comparable pay, paid weekly.
- Paid vacation and holidays, with accrual beginning on day one.
- Paid skilled training and certifications, including I-CAR.
- Career growth opportunities; the company promotes from within.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
