Collision Estimator

Classic Collision•San Antonio, TX

About The Position

Classic Collision is hiring a Collision Estimator to support its mission of delivering safe, quality vehicle repairs and customer service with integrity and honesty. The estimator serves as the primary customer contact throughout the repair process, from vehicle drop-off through delivery. The role prepares repair estimates, works with insurance partners to manage claims, coordinates with technicians to identify damage, communicates repair updates, and checks completed work before vehicle delivery. Compensation is commission-based and dependent on expected sales volume.

Requirements

  • Must be at least 18 years of age.
  • Valid driver's license required.
  • Ability to provide clear, concise information in writing, by phone, and in person.
  • Strong organizational skills.
  • Successful completion of a background check required.
  • Demonstrate integrity, respect, and accountability; provide strong customer service; contribute innovative ideas; and support a positive, collaborative team environment.
  • Ability to use hands and talk and hear; frequently stand, sit, and walk, sometimes for long periods; and occasionally reach with hands and arms and move objects weighing up to 20 pounds.
  • Required vision abilities include close vision, peripheral vision, and the ability to adjust focus.

Nice To Haves

  • Prior collision estimating experience.
  • Familiarity with CCC1 estimating systems.
  • I-CAR or ASE certification.

Responsibilities

  • Serve as the primary point of contact for customers from vehicle drop-off through delivery of the completed vehicle.
  • Prepare estimates for customers and/or insurance partners according to manufacturer and Classic Collision guidelines.
  • Partner with insurance companies to manage customer claims and support a positive customer experience.
  • Keep customers informed about the repair process.
  • Coordinate with technicians to confirm all aspects of vehicle damage are identified.
  • Maintain customer satisfaction scores according to company standards.
  • Perform a quality inspection before delivering the vehicle to the customer.
  • Perform other related duties as assigned.

Benefits

  • Paid weekly
  • Continuous training
  • Supportive team culture
  • Company match 401(k)
  • Medical, dental, and vision benefits
  • Paid time off
  • Six paid holidays
  • Career advancement opportunities
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