Collision Estimator

Crash Champions•Slinger, WI

20d•$65,000 - $145,545

About The Position

Crash Champions is seeking a Collision Estimator to support customers and manage vehicle repairs through the repair process. The role educates customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. The estimator prepares and finalizes repair estimates, monitors repair quality, communicates vehicle status to customers, reviews repair procedures and scanning data, and ensures repair orders and insurance carrier requirements are completed. Crash Champions is a founder-led multi-shop operator of collision repair services, with more than 650 locations in 38 states. It also operates Crash Champions LUXE | EV Certified repair centers. The company describes its approach as People First and says it is committed to providing competitive compensation. The stated compensation range is $65,000 to $145,545 per year, inclusive of monthly sales incentive bonuses for a typical full-time employee.

Requirements

Customer service skills.
Organization and multitasking skills.
Good time-management skills and the ability to adapt to a fast-paced environment.
Ability to deal with fast-paced environments.

Nice To Haves

Knowledge of working with insurance partners.
Knowledge of multiple estimating systems; CCC One is preferred, as are Mitchell and Audatex.

Responsibilities

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, prepare complete estimates after disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed and updated on the status of their vehicles and provide a positive customer experience.
Pull and review procedure data for or with body technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.