Collision Estimator

Caliber Collision•Clarksville, TN

12d

About The Position

Caliber Collision is hiring a Collision Estimator for its Wolfchase service center. The role performs estimating and other service-center duties, including reviewing repair processes, checking in customer vehicles, preparing final customer paperwork before vehicle delivery, administering total-loss matters, and communicating repair plans and vehicle status updates to customers. All work must comply with Caliber safety rules, guidelines, and company standards. Caliber describes career training and advancement opportunities, including training in leadership skills and new technologies. The company operates more than 1,700 centers nationwide and provides collision repair, glass repair and replacement, mobile diagnostic scanning and calibration, and fleet services. Its stated purpose is to help restore customers’ lives by getting them safely back on the road.

Requirements

At least 2 years of collision estimating experience.
At least 21 years of age.
Valid driver’s license and eligibility for coverage under the company insurance policy.
Motor Vehicle Physical Damage Appraisers License.
Prior experience with CCC1 or similar estimating software.
Advanced understanding and knowledge of repair processes and procedures.
Strong sales orientation.
Ability to understand written and verbal instructions.
Ability to prioritize competing tasks and adapt to a fast-paced environment.
Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

Sales experience is preferred.

Responsibilities

Write estimates.
Conduct process reviews.
Check in customer vehicles.
Complete final customer paperwork before vehicle delivery, including DRP paperwork and the final invoice.
Finalize total-loss administration.
Communicate post-repair plans and vehicle status updates to customers.
Comply with Caliber safety rules, guidelines, and company standards.