Collision Estimator

Crash Champions•Park City, UT

About The Position

The Collision Estimator guides customers through vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. The role prepares initial estimates, completes estimates after disassembly and damage evaluation, and locks final estimates. It manages repairs through the process, performs in-process quality control to ensure Crash Champions’ standards, and keeps customers updated on vehicle status. The estimator reviews and pulls repair data and procedures for or with Body Technicians, completes post-scanning for vehicles, pre-closes final repair orders, handles disbursement paperwork, addresses file exceptions, and ensures carrier-specific requirements are complete. The posted annual compensation range is $65,000–$137,950, inclusive of monthly sales incentive bonuses. The actual offer depends on factors including job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

  • Customer service skills.
  • Organization and multitasking skills.
  • Good time management and ability to adapt to a fast-paced environment.
  • Ability to deal with fast-paced environments.

Nice To Haves

  • Knowledge of dealing with insurance partners.
  • Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.

Responsibilities

  • Educate customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
  • Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
  • Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
  • Keep customers informed and updated on vehicle status and provide a positive customer experience.
  • Pull and review data and procedures for or with Body Technicians.
  • Complete post-scanning for each vehicle in the repair process.
  • Pre-close the final repair order.
  • Handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Group life insurance
  • Disability insurance
  • 401(k) retirement plan with match
  • Referral bonus (“Cash From Crash”)
  • 5 paid holidays
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