Collision Estimator

Crash Champions•Ridgeland, MS

19d•$65,000 - $128,650

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and related insurance procedures, prepare and manage repair estimates, and oversee repairs to ensure the company’s quality standards. The role includes reviewing repair data with Body Technicians, completing post-scanning, keeping customers informed, and ensuring repair orders and carrier-specific paperwork are complete. Compensation ranges from $65,000 to $128,650 per year; the stated range includes monthly sales incentive bonuses and represents the average range for a typical full-time employee. The actual offer depends on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

Customer service skills.
Organization and multitasking skills.
Good time-management skills and ability to adapt to a fast-paced environment.
Ability to deal with fast-paced environments.

Nice To Haves

Knowledge of dealing with insurance partners.
Knowledge of multiple estimating systems; CCC One is preferred, as are Mitchell and Audatex.

Responsibilities

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
Keep customers informed about the status of their vehicles and provide a positive customer experience.
Pull and review all data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.