Collision Estimator

Classic Collision•Marianna, FL

About The Position

Classic Collision is hiring a Collision Estimator to support its vehicle repair and customer service operations. The estimator is the customer’s primary point of contact from vehicle drop-off through delivery of the completed vehicle, preparing estimates for customers and insurance partners and coordinating with insurers and technicians to support an accurate, high-quality repair. The role requires ongoing customer communication and a quality inspection before vehicle delivery. The position offers commission-based pay dependent on expected sales volume, competitive benefits, and career advancement opportunities.

Requirements

Must be at least 18 years of age.
Valid driver’s license required.
Ability to provide clear, concise information in writing, by phone, and in person.
Strong organizational skills.
Successful completion of a background check required.

Nice To Haves

Prior collision estimating experience preferred.
Familiarity with CCC1 estimating systems preferred.
I-CAR or ASE certification preferred.

Responsibilities

Serve as the primary customer contact throughout the repair process, from vehicle drop-off through delivery.
Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
Partner with insurance companies to manage customer claims and support a positive customer experience.
Keep customers updated on the repair process.
Coordinate with technicians to confirm all aspects of vehicle damage are identified.
Maintain customer satisfaction scores according to company standards.
Perform a quality inspection before delivering the vehicle to the customer.
Perform other related duties as assigned.