Collision Estimator

Classic Collision•Semmes, AL

13d

About The Position

Classic Collision is hiring a Collision Estimator to serve as the primary customer contact throughout the vehicle repair process, from drop-off through delivery. The estimator prepares repair estimates for customers and insurance partners in accordance with manufacturer and Classic Collision guidelines, works with insurers to manage claims, and keeps customers informed about repair progress. The role also coordinates with technicians to identify all damage, helps maintain customer satisfaction standards, and performs a quality inspection before vehicle delivery. Other related duties may be assigned. The position offers commission-based pay determined by expected sales volume. Classic Collision describes itself as a rapidly growing company focused on safety, quality, integrity, and customer service. Benefits and opportunities include weekly pay, continuous training, a supportive team culture, a company-matched 401(k), medical, dental, and vision coverage, paid time off, and six paid holidays.

Requirements

Must be at least 18 years of age.
Valid driver's license required.
Ability to provide clear, concise information in writing, by phone, and in person.
Strong organizational skills.
Successful completion of a background check required.
Ability to use hands regularly and to talk and hear; frequently stand, sit, and walk, sometimes for long periods; occasionally reach with hands and arms and move objects up to 20 pounds; and perform tasks requiring close and peripheral vision and the ability to adjust focus.
Ability to assess the accuracy, neatness, and thoroughness of assigned work.

Nice To Haves

Prior collision estimating experience preferred.
Familiarity with CCC1 estimating systems preferred.
I-CAR or ASE certification preferred.

Responsibilities

Serve as the primary customer contact from vehicle drop-off through delivery.
Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
Partner with insurance companies to manage customer claims and support a positive customer experience.
Keep customers updated on the repair process.
Coordinate with technicians to confirm all damage has been identified.
Maintain customer satisfaction scores according to company standards.
Perform a quality inspection before delivering the vehicle to the customer.
Perform other related duties as assigned.