Collision Estimator

Group 1 Automotive, Inc. • Landover Hills, MD

7d • $65,000 - $90,000

About The Position

Group 1 Toyota Certified Capital Plaza Collision Center, part of Group 1 Automotive, is seeking an experienced Collision Estimator. The role involves estimating vehicle damage and repair costs, coordinating with customers and insurance companies, and supporting a high-quality repair experience. The estimator examines vehicles for structural, exterior, interior, body, and mechanical damage; determines repair or replacement costs; and explains recommendations and costs to customers. The position also requires completing insurance claim forms and working constructively with customers, insurers, coworkers, and vendors.

Requirements

• At least 2 years of collision estimating experience.
• Direct Repair Program (DRP) experience.
• CCC One experience.
• High school diploma or equivalent.
• Valid driver's license and a good driving record.

Nice To Haves

• Bilingual in Spanish and English.

Responsibilities

• Greet customers in person and communicate with them by telephone, provide information, schedule appointments, and collect vehicle information.
• Build and maintain strong relationships with customers, insurance companies, and coworkers.
• Listen to customer requests and clearly explain the work order.
• Inspect customer vehicles thoroughly to identify structural, exterior, interior, body, and mechanical damage.
• Estimate labor and parts costs to repair or replace affected vehicle items, and estimate the salvage value of the vehicle.
• Discuss with customers the cost-effectiveness of repairing versus replacing parts.
• Determine costs associated with repainting or other applicable customization.
• Complete insurance claim forms with repair or replacement estimates and specific recommendations.
• Perform other duties as assigned by management.
• Demonstrate company values in interactions with customers, coworkers, and vendors.

Benefits

• Health, dental, vision, life, and disability insurance.
• 401(k) plan with company match.
• Paid time off.
• Employee stock purchase plan.
• Employee vehicle purchase program.
• Professional work environment with job training, provided equipment, and advancement opportunities.
• Structured, paid training leading to manufacturer and Group 1 recognition.
• Pinnacle Awards Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED