Collision Estimator

Classic Collision • Lakeland, FL

26d

About The Position

Classic Collision is hiring a Collision Estimator to serve as the customer’s primary contact throughout the vehicle repair process, from drop-off through delivery. The estimator prepares repair estimates for customers and insurance partners in accordance with manufacturer and company guidelines, works with insurers to manage claims, and coordinates with technicians to ensure all damage is identified. The role also involves keeping customers informed, maintaining customer satisfaction standards, and inspecting completed repairs before vehicle delivery. The compensation is commission-based and depends on expected sales volume. Classic Collision describes its mission as bringing safety, quality, integrity, and heart to every vehicle repair and customer interaction.

Requirements

• Must be at least 18 years of age.
• Valid driver's license required.
• Ability to provide clear, concise information in writing, by phone, and in person.
• Strong organizational skills.
• Successful completion of a background check required.

Nice To Haves

• Prior collision estimating experience preferred.
• Familiarity with CCC1 estimating systems preferred.
• I-CAR or ASE certification preferred.

Responsibilities

• Serve as the primary customer contact from vehicle drop-off through delivery of the completed vehicle.
• Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
• Partner with insurance companies to manage customer claims and support a positive customer experience.
• Communicate repair-process updates to customers.
• Coordinate with technicians to confirm all aspects of vehicle damage are identified.
• Maintain customer satisfaction scores according to company standards.
• Perform a quality inspection before delivering the vehicle to the customer.
• Perform other related duties as assigned.

Benefits

• Competitive pay; commission-based compensation depends on expected sales volume.
• Paid weekly.
• Continuous training.
• Supportive team culture.
• Company-match 401(k).
• Medical, dental, and vision benefits.
• Paid time off.
• Six paid holidays.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed