Collision Estimator

Crash Champions • Tolleson, AZ

3d

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures, prepare and finalize repair estimates, and manage repairs through completion. The role includes evaluating vehicle damage, performing in-process quality control, keeping customers informed, reviewing repair data, completing post-scanning, and ensuring repair orders and insurer requirements are complete.

Requirements

• Customer service skills.
• Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
• Ability to deal with fast-paced environments.

Nice To Haves

• Knowledge of working with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, along with Mitchell and Audatex.

Responsibilities

• Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, prepare complete estimates after disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
• Keep customers informed about vehicle status and provide a positive customer experience.
• Pull and review repair data procedures for or with Body Technicians and complete post-scanning for each vehicle.
• Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• Five paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed