Collision Estimator

Crash Champions • Shawnee, KS

4d

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures and manage each repair from estimating through completion. The position prepares initial estimates, completes estimates after disassembly and damage evaluation, and locks final estimates. It also monitors repairs for quality, keeps customers informed, reviews repair data procedures with Body Technicians, completes post-scanning, and helps finalize repair orders and related paperwork.

Requirements

• Customer service skills.
• Organization and multitasking skills.
• Good time management and the ability to adapt to a fast-paced environment.
• Ability to deal with fast-paced environments.

Nice To Haves

• Knowledge of dealing with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, along with Mitchell and Audatex.

Responsibilities

• Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
• Keep customers informed about vehicle status and provide a positive customer experience.
• Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• 5 paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed