Collision Estimator

Classic Collision•Dayton, TN

19d

About The Position

Classic Collision is hiring a Collision Estimator to help provide quality service with integrity and honesty. The role serves as the customer’s primary point of contact throughout the repair process, from vehicle drop-off through delivery. The estimator prepares repair estimates, works with insurance partners, communicates repair updates, coordinates with technicians, and performs a quality inspection before vehicle delivery. The position offers commission-based pay dependent on expected sales volume, benefits, training, and career advancement opportunities.

Requirements

Be at least 18 years of age.
Have a valid driver's license.
Communicate clearly and concisely in writing, by phone, and in person.
Have strong organizational skills.
Successfully complete a background check.

Nice To Haves

Prior collision estimating experience.
Familiarity with CCC1 estimating systems.
I-CAR or ASE certification.

Responsibilities

Serve as the primary point of contact for customers from vehicle drop-off through delivery of the completed vehicle.
Prepare estimates for customers and insurance partners according to manufacturer and Classic Collision guidelines.
Partner with insurance companies to manage customer claims and support a positive customer experience.
Keep customers updated on the repair process.
Coordinate with technicians to confirm all aspects of vehicle damage are identified.
Maintain customer satisfaction scores according to company standards.
Perform a quality inspection before delivering the vehicle to the customer.
Perform other related duties as assigned.