Collision Estimator

Crash Champions • Ocala, FL

16d • $65,000 - $134,075

About The Position

Crash Champions is seeking a Collision Estimator to guide customers through the vehicle repair process and manage repairs from initial estimating through final documentation. The role includes explaining repair and insurance procedures, customer rights, repair techniques, safety, and value; preparing estimates; overseeing repair progress and quality; and keeping customers informed. The estimator also reviews repair data and scanning procedures with Body Technicians and completes post-scanning for each vehicle.

The position includes pre-closing final repair orders, handling disbursement paperwork, resolving file exceptions, and ensuring carrier-specific requirements are complete. The listed compensation range is $65,000 to $134,075 per year and includes monthly sales incentive bonuses. The company states that the actual offer depends on job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

• Customer service skills.
• Organization and multitasking skills, good time management, and ability to adapt to a fast-paced environment.
• Ability to work in a fast-paced environment.
• Knowledge of multiple estimating systems; CCC One is preferred, as are Mitchell and Audatex.

Nice To Haves

• Knowledge of working with insurance partners.
• Experience with CCC One, Mitchell, or Audatex estimating systems.

Responsibilities

• Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, prepare complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
• Keep customers informed about their vehicle’s status and provide a positive customer experience.
• Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• Five paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed