Collision Estimator

Crash Champions • Cranston, RI

21d • $65,000 - $150,000

About The Position

Crash Champions is hiring a Collision Estimator to support its collision repair operations. The role guides customers through vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. The estimator prepares initial estimates, completes estimates after disassembly and damage evaluation, and locks final estimates. They manage repairs through completion, uphold quality standards through in-process quality control, keep customers informed about repair status, review repair data and procedures with body technicians, complete post-scanning, and handle repair-order closeout and related paperwork.

The compensation range for a typical full-time employee is listed as $65,000 per year to $150,000 per hour, inclusive of monthly sales incentive bonuses. Actual offers depend on job-related knowledge, skills, experience, certifications, and qualifications. Benefits are subject to eligibility requirements and annual updates.

Requirements

• Customer service skills.
• Organization and multitasking skills.
• Good time management and ability to adapt to a fast-paced environment.
• Ability to work in fast-paced environments.

Nice To Haves

• Knowledge of working with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, as are Mitchell and Audatex.

Responsibilities

• Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure company quality standards.
• Keep customers informed and updated on vehicle status and provide a positive customer experience.
• Pull and review data procedures for or with body technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with employer match
• Referral bonus (“Cash From Crash”)
• 5 paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed