Collision Estimator

Caliber Collision•Knoxville, TN
•Onsite

About The Position

Caliber Collision is hiring a Collision Estimator at its Knoxville - West service center. The role performs all-purpose duties that may include writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery, finalizing total loss administration, and communicating repair plans and vehicle status updates to customers. The estimator must follow Caliber’s safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and offers ongoing career training in leadership skills and new technologies to help teammates pursue their goals. The company operates more than 1,700 centers nationwide and has more than 30,000 teammates.

Requirements

  • At least 2 years of collision estimating experience.
  • At least 21 years of age.
  • Valid driver’s license and eligibility for coverage under the company insurance policy.
  • Motor Vehicle Physical Damage Appraisers License.
  • Prior experience with CCC1 or similar estimating software.
  • Advanced understanding and knowledge of the repair process and procedures.
  • Strong sales orientation.
  • Ability to understand written and verbal instructions.
  • Ability to prioritize competing tasks and adapt to a fast-paced environment.
  • Ability to perform physical activity including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Sales experience preferred.

Responsibilities

  • Write estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP and final invoices.
  • Finalize total loss administration.
  • Communicate post-repair plans and vehicle status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision coverage beginning on day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities; the company promotes from within.
  • Ongoing career training in leadership skills and new technologies.
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