Collision Estimator

Crash Champions • North Las Vegas, NV

20d • $65,000 - $144,770

About The Position

Crash Champions is hiring a Collision Estimator to support collision repair customers and coordinate repair estimates and documentation. The role includes explaining repair and insurance processes to customers, preparing and finalizing estimates, monitoring repairs for quality, keeping customers informed, reviewing vehicle repair data and completing post-scanning, and ensuring repair orders and insurer requirements are complete.

Requirements

• Customer service skills.
• Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
• Ability to work in a fast-paced environment.

Nice To Haves

• Knowledge of working with insurance partners.
• Knowledge of multiple estimating systems; CCC One is preferred, along with Mitchell and Audatex.

Responsibilities

• Educate customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
• Keep customers informed about their vehicle’s status and provide a positive customer experience.
• Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Group life insurance.
• Disability insurance.
• 401(k) retirement plan with match.
• Referral bonus (“Cash From Crash”).
• Five paid holidays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed