Collision Estimator

Caliber Holdings•Nashville, TN

About The Position

Caliber Collision is hiring a Collision Estimator at its Service Center Hickory Hollow. The estimator performs duties including writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork before vehicle delivery, administering total-loss files, and communicating repair plans and vehicle-status updates to customers. The role requires compliance with Caliber’s safety rules, guidelines, and company standards. Caliber describes itself as a nationwide automotive-services company with more than 1,700 centers and more than 30,000 teammates. It offers career training and advancement opportunities, including training in leadership skills and new technologies.

Requirements

  • At least 2 years of collision estimating experience.
  • Be 21 years of age or older.
  • Have a valid driver's license and be eligible for coverage under the company's insurance policy.
  • Possess a Motor Vehicle Physical Damage Appraisers License.
  • Have prior experience with CCC1 or similar estimating software.
  • Have an advanced understanding and knowledge of repair processes and procedures.
  • Be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Understand written and verbal instructions.
  • Be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Be eligible to work in the U.S. without restrictions.

Nice To Haves

  • Sales experience.
  • Strong sales orientation.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
  • Finalize total-loss administration.
  • Communicate post-repair plans and vehicle-status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits available from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities and promotion from within.
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