Collision Estimator
Crash Champions•Huntley, IL
•$65,000 - $150,815
About The Position
Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures, prepare and finalize repair estimates, and oversee repairs to ensure quality standards. The role involves keeping customers informed throughout the repair process, coordinating with technicians on vehicle data procedures, and completing repair-order and carrier documentation.
Requirements
- Customer service skills.
- Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
- Ability to work in a fast-paced environment.
Nice To Haves
- Knowledge of working with insurance partners.
- Knowledge of multiple estimating systems; CCC One preferred, along with Mitchell and Audatex.
Responsibilities
- Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
- Complete initial estimates, prepare complete estimates after disassembly and damage evaluation, and lock final estimates.
- Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ standards.
- Keep customers informed about vehicle status and provide a positive customer experience.
- Pull and review data procedures for or with body technicians and complete post-scanning for each vehicle in the repair process.
- Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Group life insurance
- Disability insurance
- 401(k) retirement plan with match
- Referral bonus
- Five paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
