Collision Estimator

Crash Champions • Ruskin, FL

3d

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through the vehicle repair process and manage repairs from initial estimate through final closeout. The role involves preparing estimates, coordinating with technicians and insurance partners, monitoring repair quality, and keeping customers informed. The company describes itself as a founder-led collision repair operator with more than 650 locations in 38 states.

Requirements

• Customer service skills.
• Organization and multitasking skills.
• Good time management and ability to adapt to a fast-paced environment.
• Ability to work in a fast-paced environment.
• Knowledge of multiple estimating systems.

Nice To Haves

• Knowledge of working with insurance partners.
• Experience with CCC One, Mitchell, and Audatex estimating systems.

Responsibilities

• Educate customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
• Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
• Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ standards are met.
• Keep customers informed about vehicle status and provide a positive customer experience.
• Pull and review data procedures for or with body technicians and complete post-scanning for each vehicle in the repair process.
• Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Disability insurance
• 401(k) retirement plan with match
• Referral bonus (“Cash From Crash”)
• Five paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed