Collision Estimator
About The Position
Crash Champions is seeking a Collision Estimator to guide customers through vehicle repairs and insurance procedures while managing repairs from estimation through final documentation. The role includes preparing initial and complete estimates after disassembly and damage evaluation, locking final estimates, and monitoring repairs to ensure Crash Champions’ quality standards through in-process quality control. The estimator keeps customers informed about repair status, reviews repair data and procedures with Body Technicians, and completes post-scanning for each vehicle. The role also includes pre-closing final repair orders, handling disbursement paperwork, resolving file exceptions, and ensuring carrier-specific requirements are complete. The posted compensation range is $69,680 to $155,000 per year and includes monthly sales incentive bonuses. The actual offer depends on job-related knowledge, skills, experience, certifications, and qualifications.
Requirements
- Customer service skills.
- Organization and multitasking skills, good time management, and the ability to adapt easily to a fast-paced environment.
- Ability to work in a fast-paced environment.
Nice To Haves
- Knowledge of working with insurance partners.
- Knowledge of multiple estimating systems; CCC One is preferred, as well as Mitchell and Audatex.
Responsibilities
- Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
- Complete initial estimates; write complete estimates after full disassembly and damage evaluation; and lock final estimates.
- Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
- Keep customers fully informed and updated on vehicle status, providing the best possible customer experience.
- Pull and review data procedures for or with Body Technicians and complete post-scanning for each vehicle in the repair process.
- Pre-close final repair orders, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Group life insurance.
- Disability insurance.
- 401(k) retirement plan with match.
- Referral bonus (“Cash From Crash”).
- Five paid holidays.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
