Collision Estimator

Classic Collision • Charlotte, NC

16d

About The Position

Classic Collision is hiring a Collision Estimator to support its mission of delivering safety, quality, integrity, and care in vehicle repairs and customer service. The Estimator serves as the customer's primary contact throughout the repair process, from vehicle drop-off through delivery. Compensation is commission-based and depends on expected sales volume. The role offers competitive pay, benefits, training, and career advancement opportunities.

Requirements

• Must be at least 18 years of age.
• Valid driver's license required.
• Ability to provide clear, concise information in writing, by phone, and in person.
• Strong organizational skills.
• Successful completion of a background check required.
• Demonstrate integrity, respect, and accountability; customer service; innovation; and teamwork.

Nice To Haves

• Prior collision estimating experience.
• Familiarity with CCC1 estimating systems.
• I-CAR or ASE certification.

Responsibilities

• Serve as the primary point of contact for customers throughout the repair process, from drop-off through delivery of the completed vehicle.
• Prepare estimates for customers and insurance partners in accordance with manufacturer and Classic Collision guidelines.
• Work with insurance companies to manage customer claims and support a positive customer experience.
• Keep customers updated on the repair process.
• Coordinate with technicians to confirm that all damage has been identified.
• Maintain customer satisfaction scores according to company standards.
• Conduct a quality inspection before delivering vehicles to customers.
• Perform other related duties as assigned.

Benefits

• Paid weekly
• Continuous training
• Supportive team culture
• Company-matched 401(k)
• Medical, dental, and vision benefits
• Paid time off
• Six paid holidays
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed