Collision Estimator

Caliber Collision•Oak Creek, WI

About The Position

Caliber Collision is hiring a Collision Estimator for its Oak Creek Service Center. The role performs all-purpose estimating and customer service duties, including writing estimates, conducting process reviews, checking in customer vehicles, and completing final customer paperwork before vehicle delivery, such as DRP documents and final invoices. The Collision Estimator also finalizes total-loss administration and communicates post-repair plans and vehicle status updates to customers while following Caliber’s safety rules, guidelines, and company standards. Caliber describes opportunities for career growth and provides ongoing career training in leadership skills and new technologies. The company operates more than 1,700 centers nationwide and has more than 30,000 teammates.

Requirements

At least 2 years of collision estimating experience.
Be at least 21 years of age.
Have a valid driver’s license and be eligible for coverage under the company insurance policy.
Possess a Motor Vehicle Physical Damage Appraisers License.
Have prior experience with CCC1 or similar estimating software.
Have an advanced understanding and knowledge of repair processes and procedures.
Be able to understand written and verbal instructions.
Be able to prioritize competing tasks and adapt to a fast-paced environment.
Be eligible to work in the U.S. with no restrictions.

Nice To Haves

Sales experience is preferred.
Strong sales orientation.

Responsibilities

Write collision repair estimates.
Conduct process reviews.
Check in customer vehicles.
Complete final customer paperwork before vehicle delivery, including DRP documents and final invoices.
Finalize total-loss administration.
Communicate post-repair plans and vehicle status updates to customers.
Comply with Caliber safety rules, guidelines, and company standards.