Collision Estimator

Motocruit•Shreveport, LA

34d•Onsite

About The Position

The Collision Estimator is the engine of the repair plan and often the customer's first point of contact. You will inspect damaged vehicles, write accurate and complete estimates, own the parts process, and keep carriers aligned from intake through delivery. Working closely with the General Manager, you will protect parts gross profit, keep files moving, and guide customers through what is often a stressful experience with clarity and patience. This is a key role in a growing front office, with the autonomy to own your work and the backing of a hands on, family oriented team.

Requirements

Proven proficiency with estimating systems such as CCC ONE, Mitchell, or Audatex
Collision repair knowledge strong enough to assess damage and write accurate, complete estimates
Ownership of the parts process, including ordering, margin, and on time delivery
Carrier negotiation and supplement writing, with sound OEM versus aftermarket judgment
Strong customer communication and a calm, helpful presence
Valid driver's license and clean driving record

Nice To Haves

DRP experience; State Farm familiarity is a strong plus
I-CAR estimating certification
Familiarity with import and dealer collision work (Lexus, Subaru, Toyota)
Ark-La-Tex ties or openness to relocating to Shreveport

Responsibilities

Inspect damaged vehicles, identify visible and hidden damage, and determine repair or replace
Write accurate, complete estimates using CCC ONE, Mitchell, or Audatex, built to manufacturer repair procedures
Document damage with photos and notes and keep clean, organized files from intake to delivery
Own the parts process end to end, including ordering, timing, and on time delivery
Manage parts gross profit and resolve returns, cores, and price discrepancies
Negotiate with carriers and write supplements as hidden damage is found, with State Farm as the primary DRP
Apply sound OEM versus aftermarket judgment and keep estimates aligned to safe, proper repair standards
Greet customers, explain damage, costs, and timelines clearly, and guide them through the process
Coordinate with the General Manager on scheduling and order timing to keep the shop flowing

Benefits

A family first culture in a small team that looks out for one another
An established, profitable business with locked in dealer relationships and a primary State Farm DRP
A competitive base plus commission tied to your results
A collaborative front office where you own the file and your work is valued
Relocation considered on a case by case basis for the right candidate
Monthly healthcare stipend (currently $500) to apply toward medical, dental, or vision coverage
Disability and life insurance
Flexible paid time off
Annual team holiday bonus shared across the whole crew
A clean, modern, fully climate controlled shop