Collision Estimator

Crash Champions•Parker, CO
•$65,065 - $155,000

About The Position

Crash Champions is hiring a Collision Estimator to guide customers through the vehicle repair process and manage repairs from estimate through completion. The role includes preparing initial and complete estimates, evaluating damage after disassembly, and finalizing estimates. The estimator monitors repair quality, keeps customers informed, supports technicians with repair data procedures, and completes post-scanning. The position also involves preparing repair orders and disbursement paperwork and ensuring that repair files meet carrier-specific requirements. The posted compensation range is $65,065 to $155,000 per year. The range includes monthly sales incentive bonuses; the actual offer depends on factors such as job-related knowledge, skills, experience, certifications, and qualifications.

Requirements

  • Customer service skills.
  • Organization and multitasking skills, good time management, and ability to adapt to a fast-paced environment.
  • Ability to work in a fast-paced environment.

Nice To Haves

  • Knowledge of working with insurance partners.
  • Knowledge of multiple estimating systems; CCC One is preferred, as are Mitchell and Audatex.

Responsibilities

  • Educate customers about vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
  • Complete initial estimates and write complete estimates after full disassembly and damage evaluation; lock final estimates.
  • Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards.
  • Keep customers informed and updated about their vehicle status and provide a positive customer experience.
  • Pull and review data procedures for or with body technicians and complete post-scanning for each vehicle in the repair process.
  • Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Group life insurance
  • Disability insurance
  • 401(k) retirement plan with match
  • Referral bonus (“Cash From Crash”)
  • Five paid holidays
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